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Leak & Damp Services in Brixton

Our PCA qualified Damp Experts will identify, treat, and prevent damp in your residential or commercial property. Get in touch today. 

Hear directly from our happy customers here

Damp Proofing Services

Brixton Damp Services

Are you tired of dealing with unsightly damp in your property, or maybe you're not even sure exactly where it's coming from? We can help you locate the source and stop it before it gets worse and starts effecting your respiratory health or damaging your property's structure.

 

Our team of PCA qualified Redring specialists are here to help! As soon as you notice any signs of damp or mould, get in touch and we will quickly diagnose and treat the problem.

 

Check out our FAQ section for some helpful tips from our damp-proofing experts and explore our services below. If you don't see the service you need, don't worry it's not an exhaustive list - get in touch to see if we can help.

  • Damp Diagnosis and Inspection

  • Damp Proofing

  • Rising Damp Treatment

  • Condensation Control

  • Penetrating Damp Repair

  • Basement Waterproofing

  • Cavity Wall Insulation

  • Mold Remediation

  • Timber Decay Treatment

  • Dehumidifier Installation

  • Ventilation Solutions

  • External Wall Coatings

  • Gutter and Drainage Maintenance

  • Property Surveys and Reports

  • Damp Prevention Advice

  • Leak/Damp-Related Repairs

  • Damp Guarantees and Warranties

  • Humidity Control

  • Structural Drying

  • Damp Education and Awareness

  • Extractor Fan Installation

For Same Day Emergency Services Call Us Now On: 020 7733 3533

Why Choose Us?

Damp issues can be tricky, but Redring Property Services has the expertise to keep your property dry and healthy. Our specialists use advanced diagnostic tools to identify the root cause of damp problems, not just the symptoms. We offer tailored solutions that address current issues and prevent future occurrences. With us, you're choosing a comprehensive approach to damp proofing that protects your property's value and your well-being.

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Highly skilled & accredited NIC Electricians

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Reliable

Quick response times & dependable service

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Excellent Customer Support

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Satisfaction

We exceed expectations & build lasting relationships

Hear From Our Happy Clients

Painting the Wall
DAMP INSPECTION & REPAIR

I'd spoken to various companies about the ongoing damp issues in my flat, but nobody was really able to get to the source of the problem until Redring sent over a damp specialist. Finally the issue has been fixed and my walls and ceilings look as good as new. Highly recommend.

BATHROOM MOULD

Excellent work carried out by the RedRing team - very precise and communicated well.

DAMP INSPECTION

Ashley visited my property to provide a damp survey due to an ongoing issue I have been having. Ashley was punctual, polite and very knowledgeable. A thorough report was provided and the costs were reasonable. I am excited for the works to start

  • Will basement waterproofing disrupt my daily life?
    While there will be some disruption, we strive to minimise it. The basement area will be inaccessible during the work, but you can usually continue to occupy the rest of your property.
  • Do you offer guarantees on your basement waterproofing work?
    Yes, we provide long-term guarantees on our basement waterproofing systems, typically ranging from 10 to 25 years, depending on the system installed.
  • Can I convert my basement into a living space after waterproofing?
    Absolutely. Our waterproofing solutions are designed to create dry, habitable spaces. We can advise on the next steps for conversion and recommend trusted partners for the fit-out work.
  • Is planning permission required for basement waterproofing?
    Generally, basement waterproofing alone doesn't require planning permission. However, if you're planning to change the use of the space or alter the external appearance of your property, you may need to seek approval. We can provide guidance on this during our initial consultation.
  • How long does basement waterproofing typically take?
    The duration varies depending on the size of the basement and the complexity of the work. A typical basement waterproofing project can take anywhere from 1-3 weeks.
  • How can I prevent penetrating damp from recurring after repairs?
    Regular maintenance is key. We provide advice on proper upkeep, including checking and cleaning gutters, maintaining exterior pointing and render, and ensuring good ventilation. We also offer periodic inspection services to catch any issues early.
  • How long does penetrating damp repair typically take?
    The duration varies depending on the extent of the problem and the necessary repairs. Simple issues might be resolved in a day, while more complex cases could take several days to a week.
  • Do you offer a guarantee on your penetrating damp repairs?
    Yes, we provide a guarantee on our penetrating damp repairs, typically ranging from 10 to 20 years depending on the specific treatment, giving you long-term peace of mind.
  • How can I identify penetrating damp in my property?
    Signs of penetrating damp include damp patches on walls or ceilings that worsen during rainy weather, stained or peeling wallpaper, and localised mould growth. However, a professional survey is recommended for accurate diagnosis.
  • Will I need to vacate my property during the repair work?
    In most cases, you can remain in your property during repairs. We strive to minimise disruption and will advise you if any temporary relocation is necessary for extensive work.
  • Will the treatment be disruptive to my daily life?
    We strive to minimise disruption. While some noise and dust are inevitable, we work efficiently and clean up thoroughly after completion.
  • How long does rising damp treatment take?
    The duration varies depending on the extent of the problem and the size of the property. Most treatments can be completed within 2-3 days.
  • Do you offer a guarantee on your rising damp treatments?
    Yes, we provide a 20-year guarantee on our rising damp treatments, giving you long-term peace of mind.
  • How can I tell if I have rising damp?
    Common signs include damp patches on walls up to 1 metre high, peeling wallpaper, tide marks on walls, and damaged skirting boards. However, a professional survey is needed for accurate diagnosis.
  • How soon after treatment can I redecorate?
    We recommend waiting at least 4-6 weeks to allow the walls to dry out fully before redecorating. Our team can advise on suitable breathable paints and finishes.
  • Can damp proofing be done in listed buildings?
    Yes, we have experience with listed buildings and use sympathetic methods that comply with conservation requirements.
  • How long does a typical damp proofing treatment take?
    The duration varies depending on the extent of the issue and the size of the property. Most treatments can be completed within 2-5 days.
  • Will damp proofing disrupt my daily life?
    We strive to minimise disruption. While some noise and dust are inevitable, we work efficiently and clean up thoroughly after completion.
  • Do you offer a guarantee on your damp proofing work?
    Yes, we provide a 10-year guarantee on our damp proofing treatments, giving you peace of mind.
  • How soon after damp proofing can I redecorate?
    We recommend waiting at least 2-4 weeks to allow the walls to dry out fully before redecorating.
  • Can you help with damp proofing after the diagnosis?
    While we specialise in diagnosis and inspection, we can recommend trusted partners for damp proofing and remediation work.
  • Do you provide a written report after the inspection?
    Yes, we provide a comprehensive written report detailing our findings, including the cause of dampness and recommended solutions.
  • Are your surveyors qualified and insured?
    Absolutely. All our surveyors are CSRT qualified and fully insured for your peace of mind.
  • How long does a damp inspection typically take?
    A standard damp inspection usually takes 1-2 hours, depending on the size and complexity of the property.
  • How quickly can you schedule an inspection?
    We typically schedule inspections within 3-5 working days, but can accommodate urgent requests when possible.
  • What is a Heat Interface Unit (HIU)?
    An HIU is a device used in communal or district heating systems to transfer heat from the community heating scheme to individual properties, providing both heating and hot water.
  • How often should an HIU be serviced?
    We recommend annual servicing to ensure optimal performance, efficiency, and to catch any potential issues early.
  • Are your technicians certified to work on HIUs?
    Yes, our technicians are fully trained and certified to work on various HIU models and are knowledgeable about communal heating systems.
  • Can you help if my HIU is not providing enough hot water or heating?
    Yes, we can diagnose and resolve issues affecting HIU performance, whether it's a problem with the unit itself or related to the wider communal heating system.
  • How long does a typical HIU installation take?
    Most HIU installations can be completed within 4-6 hours, but this can vary depending on the specific requirements of your property and heating system.
  • Will you provide a permanent fix during an emergency call?
    We always aim for permanent solutions. However, in some cases, a temporary fix may be necessary to make the situation safe, followed by a scheduled visit for a permanent repair.
  • Are your emergency plumbers equipped to handle any type of plumbing issue?
    Yes, our emergency plumbers carry a wide range of tools and parts to handle most common plumbing emergencies on the spot.
  • How quickly can you respond to an emergency call?
    We aim to reach your property within 1-2 hours of your call in most London areas.
  • Do you charge extra for emergency or after-hours service?
    While our emergency rates may be higher than standard service calls, we provide transparent pricing upfront with no hidden fees.
  • What should I do while waiting for the emergency plumber to arrive?
    If safe to do so, turn off the main water supply to minimise damage. Clear the area around the problem for easy access. Don't attempt complex repairs yourself.
  • Can you help with obtaining necessary permits for the remodel?
    Yes, we handle all aspects of the permitting process to ensure your remodel complies with local regulations.
  • Do I need to move out during the remodelling process?
    For most projects, you can stay in your home, but there will be some disruption. For extensive renovations, temporarily moving out might be more comfortable.
  • Do you offer warranties on your remodelling work?
    Yes, we provide warranties on both our workmanship and the products we install. The specifics depend on the particular elements of your remodel.
  • Can you work with my own design ideas or do you provide design services?
    We're flexible - we can work with your ideas or provide full design services. Our designers can help refine your vision or create a completely new concept.
  • How long does a typical bathroom or kitchen remodel take?
    The duration varies based on the scope of work, but most bathroom remodels take 2-3 weeks, while kitchen remodels typically take 3-6 weeks.
  • How long does a typical gas line installation take?
    The duration varies based on the complexity and length of the installation, but most residential installations can be completed within 1-2 days.
  • How quickly can you respond to a suspected gas leak?
    We offer emergency services and aim to reach your property within 1-2 hours for suspected gas leaks.
  • Are your engineers qualified to work on commercial gas systems?
    Yes, our Gas Safe registered engineers are qualified to work on both domestic and commercial gas systems.
  • Can you install gas lines for outdoor appliances like BBQs or patio heaters?
    Yes, we can install gas lines for various outdoor appliances, ensuring they meet all safety regulations.
  • How often should I have my gas lines inspected?
    We recommend annual gas safety inspections to ensure the integrity of your gas system and the safe operation of your gas appliances.
  • How long does a sewer line replacement typically take?
    The duration varies based on the length of the line and the method used, but most replacements can be completed within 1-3 days.
  • Can you work with my insurance company if sewer line damage is covered?
    Yes, we can provide detailed assessments and work with your insurance company to facilitate claims for covered sewer line damage.
  • How often should I have my sewer line inspected?
    We recommend a sewer line inspection every 18-24 months, or more frequently for older properties or those with a history of issues.
  • Are trenchless sewer repair always an option?
    While trenchless methods are often possible, severe damage or certain pipe materials may require traditional excavation. We'll assess your situation and recommend the best approach.
  • How do I know if I have a sewer line problem?
    Signs include frequent clogs, slow drains, unpleasant odors, wet spots in the yard, or sinkholes.
  • How often do I need to replace the filters in my system?
    This depends on the type of system and your water usage, but typically ranges from 3 months to a year. We can provide a maintenance schedule based on your specific system.
  • Will a filtration system affect my water pressure?
    Most modern systems have minimal impact on water pressure. If pressure is a concern, we can recommend and install appropriate solutions.
  • Are your technicians certified to work on water filtration systems?
    Yes, our technicians are fully trained and certified in the installation and maintenance of various water filtration systems.
  • How long does a typical water filtration system installation take?
    Installation time varies depending on the system, but most can be completed within 2-4 hours.
  • Can a water filtration system help with hard water issues?
    Yes, we can install water softeners or scale inhibitors as part of your filtration system to address hard water problems.
  • Is high water pressure as problematic as low pressure?
    Yes, high pressure can cause damage to pipes, fixtures, and appliances over time. We can install pressure reducing valves to mitigate this issue.
  • How long does it typically take to diagnose a water pressure issue?
    Initial diagnosis usually takes 1-2 hours, but complex issues may require more extensive investigation.
  • Can you improve water pressure without installing a pump?
    Often, yes. We can often improve pressure by addressing issues like pipe blockages, adjusting pressure regulators, or optimising your plumbing system layout.
  • Can low water pressure be a sign of a more serious plumbing problem?
    Yes, low pressure can indicate issues like leaks, pipe corrosion, or problems with the main water supply. Our thorough diagnostics will identify the root cause.
  • How often should I have my water pressure checked?
    We recommend an annual plumbing check-up, which includes assessing your water pressure to catch any developing issues early.
  • How often should I have my radiators serviced?
    We recommend an annual check of your entire heating system, including radiators, to ensure optimal performance and efficiency.
  • How long does a typical radiator installation take?
    A standard radiator installation usually takes 2-4 hours, but this can vary depending on the complexity of the job and any additional work required.
  • Why is my radiator cold at the top?
    This is often due to trapped air in the radiator, which can be resolved by bleeding the radiator. We can perform this service for you.
  • Can you install designer or custom radiators?
    Absolutely. We have experience installing a wide range of designer and custom radiators to suit various interior styles.
  • Can you help me choose the right type and size of radiator for my room?
    Yes, we can assess your room size, heating needs, and décor preferences to recommend the most suitable radiator options.
  • What are the signs that I might need a new boiler?
    Signs include frequent breakdowns, inefficient heating, high energy bills, age (over 10-15 years), and difficulty finding replacement parts.
  • Can you help me choose the right boiler for my property?
    Yes, we can assess your heating needs, property size, and budget to recommend the most suitable and efficient boiler for you.
  • How long does a typical boiler installation take?
    A standard boiler installation usually takes 1-3 days, depending on the complexity of the job and the type of system being installed.
  • Are your engineers qualified to work on my specific boiler brand?
    Yes, our Gas Safe registered engineers are trained and experienced in working with all major boiler brands and models.
  • How often should I have my boiler serviced?
    We recommend annual boiler servicing to ensure optimal performance, efficiency, and safety.
  • Can you help me choose between a tank and tankless water heater?
    Absolutely. We can assess your hot water needs and property specifics to recommend the most suitable and efficient option for you.
  • Are your technicians certified to work on gas water heaters?
    Yes, our technicians are fully certified and experienced in working with gas water heaters, ensuring all work is done safely and to regulation standards.
  • How often should I have my water heater serviced?
    We recommend annual maintenance checks to ensure optimal performance and catch any potential issues early.
  • What signs indicate I might need water heater repair?
    Common signs include no hot water, inconsistent water temperature, strange noises, leaks, or rusty water.
  • How long does a typical water heater installation take?
    A standard installation usually takes 2-4 hours, but this can vary depending on the type of system and any additional work required.
  • Do I need to provide my own bathtub, or can you supply it?
    We can supply a wide range of bathtubs, or we can install a tub you've already purchased. We're flexible to meet your needs.
  • Do you handle the disposal of old bathtubs?
    Yes, we can remove and dispose of your old bathtub responsibly as part of our installation service.
  • Can you help me choose the right bathtub for my bathroom?
    Yes, we can provide advice on selecting a bathtub that fits your space, matches your style, and meets your functional needs.
  • How long does a typical bathtub installation take?
    Most bathtub installations can be completed in 6-8 hours, but this can vary depending on the complexity of the job and any additional plumbing work required.
  • Can you install additional features like jets or built-in seating?
    Absolutely. We can install various additional features to enhance the functionality and comfort of your bathtub.
  • Can you install additional features like soap dispensers or water filters?
    Absolutely. We can install various additional features to enhance the functionality of your sink or basin.
  • Do I need to provide my own sink/basin, or can you supply it?
    We can supply a wide range of sinks and basins, or we can install a fixture you've already purchased. We're flexible to meet your needs.
  • Do you handle the disposal of old sinks and basins?
    Yes, we can remove and dispose of your old fixtures responsibly as part of our installation service.
  • Can you help me choose the right sink or basin for my space?
    Yes, we can provide advice on selecting a sink or basin that fits your space, matches your style, and meets your functional needs.
  • How long does a typical sink or basin installation take?
    Most installations can be completed in 2-4 hours, but this can vary depending on the complexity of the job and any additional plumbing work required.
  • How do I know if I need to repair or replace my tap?
    If your tap is constantly dripping, has poor water pressure, or is very old, it might be time for a replacement. We can assess your tap and advise on the most cost-effective solution.
  • How long does a typical tap replacement take?
    A standard tap replacement usually takes 1-2 hours, but this can vary depending on the complexity of the installation.
  • Do you offer water-efficient tap options?
    Yes, we can install a range of water-efficient taps that can help reduce your water usage and bills.
  • Can you match my new tap to my existing bathroom or kitchen design?
    Absolutely. We offer a wide range of tap styles and finishes to complement your existing décor.
  • Can you help me choose a new tap?
    Yes, we can provide advice on choosing the right tap based on your sink type, water pressure, and style preferences.
  • How long does the leak detection process take?
    The duration varies depending on the complexity of the issue, but most residential leak detections are completed within 1-3 hours.
  • Can you detect leaks in underground pipes?
    Yes, we have specialised equipment for detecting leaks in underground pipes and water mains.
  • How can I tell if I have a hidden leak?
    Signs of hidden leaks include unexplained high water bills, damp spots on walls or floors, mold growth, and the sound of running water when taps are off.
  • Do you offer emergency leak detection services?
    Yes, we offer 24/7 emergency services for urgent leak situations to prevent extensive water damage.
  • Will you need to damage my property to find the leak?
    We use non-invasive methods first to minimise property damage. In some cases, minor access points may be necessary, but we always discuss this with you beforehand.
  • Can I improve my heating efficiency?
    Regular maintenance, proper insulation, and upgrading to energy-efficient models can enhance the efficiency of your gas heating system.
  • Why is my water pressure low and how can it be fixed?
    Low water pressure can result from various issues, including leaks, blockages, or problems with the water supply. Identifying the root cause can be complex, so it's best to consult with a professional plumber who can assess the situation and provide an effective solution.
  • How can I tell if I have a hidden leak?
    Signs of hidden leaks include unexplained high water bills, damp spots on walls or floors, mold growth, and the sound of running water when taps are off.
  • What to do if my boiler is creating strange sounds?
    If your boiler starts making strange noises such as banging, whistling, or gurgling, it could indicate a variety of issues such as air in the system, low water pressure, or a problem with the pump. It's important to contact a professional to diagnose and fix the problem to avoid further damage.
  • How to spot a gas leak?
    Common signs of a gas leak include a distinctive odour, hissing sounds, and physical symptoms. If you suspect a gas leak, evacuate the area, call your gas company, and avoid using any electrical devices.
  • How long does rendering/plastering take to dry?
    The drying time for rendering or plastering depends on several factors, including the type of material used, the thickness of the application, and environmental conditions such as humidity and temperature. Generally, rendering can take anywhere from a few days to a few weeks to fully dry, while plastering typically dries within 24 to 48 hours. It's essential to allow adequate drying time before painting or applying any finishes.
  • What is the difference between rendering and plastering?
    Rendering and plastering are both techniques used to cover and protect walls, but they serve different purposes. Rendering is typically applied to external walls to provide weatherproofing and aesthetic enhancement, while plastering is primarily used for interior walls to create a smooth finish for painting or wallpapering.
  • Can rendering or plastering be applied to all surfaces?
    Rendering and plastering can be applied to most surfaces, including brick, block, concrete, and plasterboard. However, proper surface preparation is crucial to ensure adhesion and a smooth finish. Surfaces should be clean, dry, and free from any loose debris or contaminants before applying rendering or plastering materials. Additionally, some specialized surfaces may require specific techniques or products for optimal results.
  • How do I know if I have a leak?
    Signs of a plumbing leak include unexplained increases in water usage, damp or discolored spots on walls or ceilings, musty odours, and the sound of running water/drips when no fixtures are in use. It's best to call in an expert as soon as you see the warning signs to get ahead of the damage.
  • How often should I have my plumbing and appliances inspected?
    It's advisable to have your plumbing/appliances inspected or serviced annually to catch any potential issues early and prevent costly repairs.
  • What should I do if a pipe has burst?
    Locate the main water shutoff valve in your home and turn it off to stop the flow of water. Turn off utilities and central heating. If the burst pipe is near electrical outlets or appliances, turn off the electricity to avoid the risk of electrical shock. Open all taps to allow any remaining water in the pipes to drain out. Call a plumber. Manage the damage as much as possible and contact a trustworthy plumber immediately. Address water damage: Clean up any standing water and take steps to dry out affected areas to prevent mould and structural damage.
  • What type of tiles should I choose?
    The best type of tiles for your project depends on various factors such as your design preferences, budget, and the level of maintenance you're willing to commit to. Porcelain and ceramic tiles are popular choices for floors and walls due to their durability and water resistance. For a more luxurious look, natural stone tiles like marble or travertine can add elegance to your space, although they require more maintenance.
  • How do I choose the right grout colour for my tiles?
    Grout colour can significantly impact the overall look of your tiled surface. For a seamless appearance, you can opt for a grout color that closely matches the colour of your tiles. Alternatively, contrasting grout colors can create a striking visual effect and highlight the individual tiles. It's essential to consider factors such as the size of the tiles, the desired aesthetic, and the level of maintenance you're comfortable with when choosing the grout colour.
  • Can I tile over existing tiles?
    In some cases, it's possible to tile over existing tiles, but it's essential to assess the condition of the existing tiles and the substrate before proceeding. Tiling over existing tiles can save time and labor costs, but it may result in increased thickness and weight on the walls or floors. Additionally, the surface must be clean, flat, and free of any loose tiles or debris to ensure proper adhesion. It's advisable to consult with a professional tiler to determine the feasibility of tiling over existing tiles in your specific situation.
  • What is the turnaround time for window installations?
    The timeframe for window installations varies based on the project scope. During the estimation phase, we provide a detailed timeline for transparency throughout the entire process.
  • What are the benefits of double glazing?
    Double glazing enhances energy efficiency, reduces noise, and minimises condensation on windows. Explore our double glazing options for improved home comfort.
  • Can you repair a cracked window or is replacement necessary?
    Small cracks can often be repaired, but extensive damage might require replacement. Our experts assess each situation individually, providing efficient solutions for window repairs and replacements.
  • How often should I consider replacing my windows?
    Windows generally have a lifespan of 15 to 20 years. If you notice issues such as drafts, condensation between panes, or difficulty in operation, it could be a sign that replacement is necessary. Contact us for expert advice on window maintenance and replacement services.
  • Can you repair walls before painting?
    Our comprehensive services encompass professional drywall repair, and we diligently address any underlying structural or damp issues. This meticulous approach ensures a flawless and sturdy foundation for an impeccable paint finish.
  • Is it necessary to prepare walls before painting?
    Proper preparation is paramount for a flawless paint finish. Our meticulous process involves a thorough assessment and correction of any cracks, holes, or imperfections on your walls. This commitment ensures not only aesthetic perfection but also enhances the longevity and durability of the painted surface.
  • How long does a typical painting project take?
    Project timelines are flexible and contingent upon the project's scale and complexity. During our estimation phase, we furnish detailed timelines tailored to the specific requirements of your project. This transparency ensures you have a clear understanding of the expected duration.
  • How often should I schedule maintenance for my gas appliances and plumbing systems?
    Regular maintenance is crucial for safety and efficiency. We recommend annual inspections for gas appliances and plumbing systems to identify and address issues early.
  • What are the common signs of a gas leak, and what should I do if I suspect one?
    Common signs include a distinctive odor, hissing sounds, and physical symptoms. If you suspect a gas leak, evacuate the area, call your gas company, and avoid using any electrical devices.
  • How can I improve the energy efficiency of my gas heating system?
    Regular maintenance, proper insulation, and upgrading to energy-efficient models can enhance the efficiency of your gas heating system.
  • What Is The Cause Of Damp/Rising Damp?
    Damp is caused when external moisture penetrates the walls of your property. Damp is caused by external factors, so it could be attributed to damp underneath the building, high water levels outside, or it could be down to a leak or bad drainage. All buildings should have a DPC (damp proof course) which is a damp proof membrane which stops the water from getting through, however with older buildings this often isn't the case and will require a DPC injection (damp-proof injection). We would send a RedRing specialist to investigate the cause of the damp first, treat the damp itself and aim to fix the problem from the source.
  • What Is The Difference Between Mould And Damp?
    Damp and mould are often confused, and in fact it is mould that is a major problem affecting properties in the UK that is often overlooked. Damp is caused by external factors, such as leaks and high water levels – it is really out of your control, beyond getting a damp specialist in to fix it. Mould is caused by internal factors, such as lack of ventilation, moisture from cooking, showering and laundry. Mould prevention is within your control. Keep reading these FAQs for help with mould prevention.
  • What Can I Do To Prevent Mould and Damp?
    Mould and damp are different things If you do see evidence of mould, clean it as quickly as possible to stop it spreading Try to keep a window open as often as possible to ventilate Leave trickle vents open on your windows Install Humidistat ventilation fans in bathrooms and never turn them off After showering or bathing, shut the door and leave your bathroom window open to let the air circulate If you're drying your laundry inside the house, try to leave a window open to prevent condensation Don't cover air bricks or air vents Make sure bathrooms and kitchens are painted with the correct anti-mould paint Call a specialist at the earliest sight of damp or mould to treat the problem as quickly as possible
  • How do I know if my roof needs repairs or replacement?
    Signs include missing or damaged shingles, water leaks, or a roof nearing the end of its expected lifespan. Our experts can assess your roof's condition and let you know of any issues or damage to get ahead of.
  • Do you offer roof replacement services, and how long does a typical roof replacement take?
    Yes, we offer roof replacement services. The duration varies based on the size and complexity of the project but typically takes a few days.
  • What steps should I take to maintain my roof and extend its lifespan?
    Regular cleaning, gutter maintenance, and prompt repairs are key to prolonging your roof's lifespan.
  • Do you handle insurance claims for roofing repairs?
    Yes, we assist with insurance claims and work with you to ensure your roof is restored to its pre-damage condition.
  • Consultation
    Our Project Manager meets with you at your property to discuss your project, review any design requests or architectural drawings, and assess the scope of work. We can introduce you to trusted architects and structural engineers if required.
  • Contracting
    At this stage we will finalise the terms and conditions and secure your project by accepting deposit payment.
  • Completion
    Once the project concludes, we initiate a thorough snagging period lasting one week. Any identified issues are to be compiled into a single list for our attention. Following this, we commit to resolving all snags within the pre-agreed timeframe, ensuring your complete satisfaction with the final results.
  • Timeline
    Once you have approved the quote and scope of work, we will provide you with a transparent timeline with start and completion dates and key milestones.
  • Estimation
    Following the consultation, your Project Manager provides a detailed breakdown of the project, including anticipated costs and as much transparency as possible on any potential surprises.
  • Construction
    Work begins. Your Project Manager will provide regular updates, photos, and immediate communication for any unforeseen variances from the initial scope of work.
  • Do you provide design consultations for carpentry projects?
    Yes, we offer design consultations to understand your vision and create a carpentry plan that aligns with your needs and preferences. Simply get in touch via the links at the bottom of the page and we will take it from there.
  • What are the advantages of custom carpentry over ready-made furniture and fixtures?
    Custom carpentry allows you to personalise every detail to suit your style and needs, ensuring a unique and tailored solution that maximises the space available. Work one-to-one with our carpenters to design and create your ideal piece.
  • What's the typical timeline for a custom carpentry project, from design to completion?
    Project timelines vary, but our team can provide estimates based on the complexity and scope of your project.
  • What are the advantages of hardwood flooring over other options?
    Hardwood flooring offers timeless beauty, durability, and the potential for refinishing, making it a long-term investment for your space.
  • How do I choose the right flooring material for my home or business?
    Factors such as room usage, style preferences, and budget influence the choice. Our experts can provide tailored recommendations - simply contact us with an indication of the size of the space you're looking at, and we will provide a no-obligation quote with various options.
  • Do you provide warranties or guarantees on your flooring installations?
    Yes, we stand by the quality of our work and offer warranties to provide peace of mind to our customers.
  • Do you do large projects and renovations?
    Yes absolutely! Explore the Design & Build section of our website to find out more about refurbishments and large renovation projects.
  • Do you offer free quotes and estimates?
    Yes absolutely. Simply get in touch with your details and an overview of what you're looking for, and a member of our team will get back to you to organise a free no-obligation quote.
  • What if I'm not sure exactly what I need?
    No problem at all - we are more than happy to visit your property and advise you, or diagnose the issue remotely with videos and photos. Simply contact us with some details and our team will get back to you to help.
  • What is PAT Testing and do I need it?
    PAT testing, which stands for Portable Appliance Testing, is the process of testing electrical appliances that can be moved and connected or detached from an electrical source. It is crucial to ensure that any electrical equipment with the potential to cause injury is in good working order. If you are a company owner, landlord, equipment user, or facility manager, it is recommended to have PAT testing performed regularly. This helps maintain the safety of individuals using the appliances and ensures compliance with relevant safety regulations. Consulting with a qualified PAT testing service provider will help you establish the appropriate testing intervals based on the nature of your business and the type of equipment involved.
  • How to know if I need a rewire?
    If you experience frequent electrical failures, such as blown fuses or tripped circuit breakers, flickering or dimming lights, burning smells, or have an older property with outdated wiring materials, it may be an indication that you need a rewiring. It's best to consult with a qualified electrician for a thorough inspection and professional advice tailored to your specific situation.
  • What is an EICR and do I need one?
    An Electrical Installation Condition Report (EICR) is a thorough assessment of the electrical safety and condition of a property. It involves inspecting and testing the electrical systems and components to identify any potential hazards or faults - if you are having any repetitive issues or tripping, an EICR can be a good place to start. If you are a landlord and rent out your property, it is a legal requirement to have an EICR completed every 5 years or after a change of occupancy. This helps ensure that the electrical installation is compliant with the latest regulations and maintains the safety of your tenants.
  • What factors influence the cost of an air conditioning installation?
    Factors include the type of system chosen, property size, complexity of installation, and any additional requirements like ductwork.
  • What are common signs that my air conditioner needs repair?
    Signs include reduced cooling efficiency, strange noises, leaks, or frequent cycling.
  • How can I improve the efficiency of my air conditioning system?
    Regular filter replacement, proper insulation, and annual maintenance can significantly enhance efficiency.
  • What are the benefits of regular air conditioner servicing?
    Regular servicing improves efficiency, extends the lifespan of the system, and ensures better indoor air quality.
  • Are there any troubleshooting steps I can take before calling for repairs?
    Yes, simple steps like checking air filters, thermostat settings, and circuit breakers can sometimes resolve minor issues.
  • How long does it take to install an air conditioning system?
    The installation time varies based on the system size and complexity. Generally, it takes a day or two for a standard installation.
  • How often do I need an EICR and what is it?
    An Electrical Installation Condition Report (EICR) is a thorough assessment of the electrical safety and condition of a property. It involves inspecting and testing the electrical systems and components to identify any potential hazards or faults - if you are having any repetitive issues or tripping, an EICR can be a good place to start. If you are a landlord and rent out your property, it is a legal requirement to have an EICR completed every 5 years or after a change of occupancy. This helps ensure that the electrical installation is compliant with the latest regulations and maintains the safety of your tenants.
  • What are the signs of an overloaded electrical circuit?
    Frequent tripping of circuit breakers, flickering lights, and a burning smell near outlets can indicate an overloaded circuit. It's crucial to address these issues promptly to prevent potential hazards.
  • How often should I schedule electrical maintenance for my property?
    Regular electrical maintenance is recommended annually for residential properties and more frequently for commercial properties. Regular checks help ensure all systems are operating safely and efficiently.
  • Does my property need a rewire?
    If you experience frequent electrical failures, such as blown fuses or tripped circuit breakers, flickering or dimming lights, burning smells, or have an older property with outdated wiring materials, it may be an indication that you need a rewiring. It's best to consult with a qualified electrician for a thorough inspection and professional advice tailored to your specific situation.
  • What is PAT Testing for?
    PAT testing, which stands for Portable Appliance Testing, is the process of testing electrical appliances that can be moved and connected or detached from an electrical source. It is crucial to ensure that any electrical equipment with the potential to cause injury is in good working order. If you are a company owner, landlord, equipment user, or facility manager, it is recommended to have PAT testing performed regularly. This helps maintain the safety of individuals using the appliances and ensures compliance with relevant safety regulations. Consulting with a qualified PAT testing service provider will help you establish the appropriate testing intervals based on the nature of your business and the type of equipment involved.
  • Do you do bathroom and kitchen installations?
    Yes we do! Our separate Design and Build division takes care of larger projects such as bathroom and kitchen installations. You will have a dedicated project manager who will be happy to help you with your enquiry, and provide a no obligation estimate for the works. Simply navigate to the Design and Build section of the website in the main menu.
  • My pipe has burst, what do I do?
    Locate the main water shutoff valve in your home and turn it off to stop the flow of water. Turn off utilities and central heating. If the burst pipe is near electrical outlets or appliances, turn off the electricity to avoid the risk of electrical shock. Open all taps to allow any remaining water in the pipes to drain out. Call a plumber. Manage the damage as much as possible and contact a trustworthy plumber immediately. Address water damage: Clean up any standing water and take steps to dry out affected areas to prevent mould and structural damage.
  • I need an emergency plumber
    If your enquiry is urgent please click one of the BOOK NOW buttons, complete the form, and then call us. This is the quickest way to have your issue seen to.
  • How do I know where my leak is coming from?
    Signs of a plumbing leak include unexplained increases in water usage, damp or discolored spots on walls or ceilings, musty odours, and the sound of running water/drips when no fixtures are in use. If the source of the leak isn't immediately obvious, it's best to call in an expert as soon as you see the warning signs to diagnose and get ahead of the damage.
  • Where does rising damp come from?
    Damp is caused when external moisture penetrates the walls of your property. Damp is caused by external factors, so it could be attributed to damp underneath the building, high water levels outside, or it could be down to a leak or bad drainage. All buildings should have a DPC (damp proof course) which is a damp proof membrane which stops the water from getting through, however with older buildings this often isn't the case and will require a DPC injection (damp-proof injection). We would send a RedRing specialist to investigate the cause of the damp first, treat the damp itself and aim to fix the problem from the source.
  • Are there any ways to prevent mould and damp myself?
    Mould and damp are different things If you do see evidence of mould, clean it as quickly as possible to stop it spreading Try to keep a window open as often as possible to ventilate Leave trickle vents open on your windows Install Humidistat ventilation fans in bathrooms and never turn them off After showering or bathing, shut the door and leave your bathroom window open to let the air circulate If you're drying your laundry inside the house, try to leave a window open to prevent condensation Don't cover air bricks or air vents Make sure bathrooms and kitchens are painted with the correct anti-mould paint Call a specialist at the earliest sight of damp or mould to treat the problem as quickly as possible
  • How to know if it's damp or mould?
    Damp and mould are often confused, and in fact it is mould that is a major problem affecting properties in the UK that is often overlooked. Damp is caused by external factors, such as leaks and high water levels – it is really out of your control, beyond getting a damp specialist in to fix it. Mould is caused by internal factors, such as lack of ventilation, moisture from cooking, showering and laundry. Mould prevention is within your control. Keep reading these FAQs for help with mould prevention.
  • How long does it take to build a custom wardrobe?
    That's a difficult question to answer as it really depends on the full scope of works and level of detail required. With a little more information our team will be more than happy to provide you with a quote and timeline.
  • Looking for bespoke woodwork in Brixton?
    Our skilled craftsmen will allow you to personalise every detail to suit your style and needs, ensuring a unique and tailored solution that maximises your space and makes a beautiful impression in your interiors. Work one-to-one with our carpenters to design and create your ideal piece.
  • How long should it take to paint one room?
    Project timelines are flexible and contingent upon the project's scale and complexity. During our estimation phase, we furnish detailed timelines tailored to the specific requirements of your project. This transparency ensures you have a clear understanding of the expected duration. Feel free to contact us with more details for a no-obligation quote.
  • How to do my own painting?
    Our painters recommend that proper preparation is paramount for a flawless paint finish, and something that DIYers at home will often skip over. Our meticulous process involves a thorough assessment and correction of any cracks, holes, or imperfections on your walls. This commitment ensures not only aesthetic perfection but also enhances the longevity and durability of the painted surface.
  • My walls are damaged, do I need to get someone else in first to fix them?
    Our comprehensive services encompass any and all required repairs, and we can diligently address any underlying structural or damp issues first. This meticulous approach ensures a flawless and sturdy foundation for an impeccable paint finish.
  • What are the most popular types of renovations you carry out?
    Our most popular services include side and rear extensions, loft conversions, garage conversions, and full property refurbishments. These projects are excellent for adding space, improving functionality, and increasing property value. We tailor each renovation to fit the unique needs and style of your home.
  • What is the typical timeline for a large-scale home renovation?
    The timeline for a large-scale renovation varies depending on the scope of the project, including factors like planning, permits, and the complexity of construction. Generally, projects such as extensions or loft conversions can take anywhere from 3 to 6 months, while complete home refurbishments may take longer. We provide a detailed timeline during the planning phase to ensure you know what to expect.
  • How do you ensure the quality of your renovation projects?
    We maintain high-quality standards by employing experienced Project Managers, Architects, Engineers, and skilled tradespeople who oversee every phase of the renovation. Our strict quality control processes and use of premium materials ensure that each project meets our rigorous standards.
  • How do I start the renovation process with your team?
    Starting your renovation journey with us is easy. Simply contact us to schedule a consultation, where we’ll discuss your vision, budget, and timeline. From there, our team will handle everything from planning and design to construction and final finishes, ensuring a seamless experience from start to finish.
  • Do I need planning permission for a home extension or loft conversion?
    Planning permission requirements depend on the size and type of renovation. Many home extensions and loft conversions fall under permitted development rights, but larger or more complex projects may require planning approval. Our team can guide you through the planning process, ensuring compliance with local regulations.
  • How long does a kitchen or bathroom renovation take?
    The duration of a kitchen or bathroom renovation depends on the project's scope and complexity. Typically, a standard renovation takes about 4-6 weeks, including design, bespoke joinery, plumbing, and finishing touches. However, larger, more custom projects may take longer. Our London-based team works efficiently to minimise disruption and keep your project on schedule.
  • Do you offer bespoke joinery and custom cabinetry for kitchen and bathroom renovations?
    Yes, we specialise in bespoke joinery and custom cabinetry for kitchen and bathroom renovations. Our skilled craftsmen create beautiful, tailor-made pieces that perfectly fit your space and style, enhancing functionality and adding a touch of luxury. From unique storage solutions to elegant vanities, our joinery services elevate your renovation project to the next level.
  • What is the cost of renovating a kitchen or bathroom in London?
    The cost of renovating a kitchen or bathroom varies depending on size, materials, and the level of customisation. A standard kitchen renovation can start from £10,000, while a bathroom can begin at around £5,000. For bespoke joinery and luxury finishes, the price may increase. We offer tailored quotes based on your design preferences and budget, ensuring transparency and value for your investment.
  • Can I stay in my home during the renovation process?
    Depending on the extent of the work, you might choose to stay in your home during the renovation. It is faster and more efficient if you are able to stay elsewhere, but we can coordinate the renovation schedule to suit your needs, taking care to minimise disruption, and maintain a clean and safe environment.
  • What makes your renovation services stand out in London?
    Our London-based renovation services stand out due to our commitment to quality, skilled tradesmen, and attention to detail. We're a family-run firm that's been in business more than 35 years so you can rest assured your project is in safe hands, and that we know the importance of creating your ideal home. From concept to completion, we deliver exceptional craftsmanship, ensuring every project is completed to the highest standard, on time, and within budget.
  • What refurbishment services do you offer in London?
    We offer a full range of refurbishment services in London, including painting, decorating, flooring installation (hardwood, laminate, vinyl), carpet fitting, window replacement and more. Our skilled tradesmen are experts in delivering high-quality finishes, tailored to suit your style and enhance your home's appearance and functionality.
  • Why choose us for your home refurbishment in London?
    Choosing us for your home refurbishment means working with a team of dedicated professionals who are committed to delivering exceptional results. Our skilled tradesmen and your dedicated Project Manager will ensure a high-quality finish on every project. With a focus on customer satisfaction, attention to detail, and the use of premium materials, we bring your refurbishment vision to life, enhancing your London home with style and elegance.
  • Can I choose custom finishes for my refurbishment project?
    Absolutely! We offer a wide range of custom finishes to suit your preferences and can advise you along the way, working with you to select materials and finishes that reflect your style, or let you take the reigns. Our goal is to deliver a finished article that makes your home feel truly yours.
  • How often should I have my drains professionally cleaned?
    We recommend yearly professional cleaning for homes and more frequent cleaning for commercial properties, depending on usage.
  • Are your cleaning methods safe for old pipes?
    Yes, we assess the condition of your pipes and use effective yet gentle methods suited to your plumbing system.
  • How can I prevent future blockages?
    We provide advice on proper drain care and offer regular preventive cleaning services to keep your drains clear.
  • Can you handle emergency drain blockages?
    Yes, we offer 24/7 emergency services for urgent blockages to prevent water damage and hygiene issues.
  • Do you offer guarantees on your services?
    es, we provide guarantees on our work, with specifics depending on the service offered.
  • How long does a typical toilet installation take?
    A standard toilet installation usually takes 2-3 hours, but this can vary depending on the specific situation.
  • Are your plumbers available for emergency toilet repairs?
    Yes, we offer 24/7 emergency services for urgent toilet issues to prevent water damage and inconvenience.
  • What should I do if my toilet is constantly running?
    A constantly running toilet often indicates a problem with the flush mechanism. Turn off the water supply and contact us for a professional repair to prevent water waste.
  • Do you offer water-efficient toilet options?
    Absolutely. We can install a range of water-efficient toilets that can help reduce your water bills and environmental impact.
  • Can you help me choose a new toilet?
    Yes, we can provide advice on choosing the right toilet based on your bathroom size, water efficiency needs, and personal preferences.
Damp Investigation and Proofing Services London

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